Admissions Replies
Drafts replies to prospective-student inquiries for an admissions staff member to review and send
Stays out: Student records, transcripts, financial aid details
HIGHER EDUCATION
Get Your Higher Education Data AI‑Ready
The Higher Education Pack is how Small Biz Data works with small colleges, universities and training schools that run their own operations. It starts with the student journey: inquiries answered fast, one record per student from first contact to completion, and program-level numbers the leadership team can trust.
Who It's For
Small private colleges and universities, online and hybrid degree programs, career and continuing-education schools, professional training institutes, and university programs or departments that run their own enrollment and budget. Their data sits across a student information system, a learning management system, an admissions CRM, student billing, a fundraising or alumni database, and the books.
What We Measure
Inquiry Response Time
Median hours from a prospective student's inquiry to a first reply
Where It Comes From: Admissions CRM
Inquiry-to-Application Rate
Share of inquiries that become completed applications, by source
Where It Comes From: Admissions CRM
Enrollment Yield
Share of admitted students who enroll
Where It Comes From: Admissions CRM plus student information system
Enrollment by Program
Students enrolled in each program each term
Where It Comes From: Student information system
Term-to-Term Retention
Share of students enrolled one term who enroll the next
Where It Comes From: Student information system
Completion Rate
Share of a starting group that finishes within the expected time
Where It Comes From: Student information system
Net Tuition Revenue by Program
Tuition and fees minus the institution's own discounts and scholarships, for each program
Where It Comes From: Student billing and books
Student Receivable Days
Days student balances sit unpaid
Where It Comes From: Student billing aging
Instructional Cost per Credit Hour
Teaching cost divided by credit hours delivered
Where It Comes From: Books plus student information system
Admin Hours per Staff Member
Weekly hours staff spend on routine questions, data entry and re-keying
Where It Comes From: Time entries or a two-week sample
Targets are set from your own history, never from industry averages.
AI Assistants We Set Up
Each assistant is a Claude Project set up on your own Claude Pro account with model training off, and drafts are always reviewed by a person.
Student Help Desk
Drafts answers to common student questions on registration, billing and deadlines
Stays out: Any individual student's records
Policies & Catalog
Answers staff questions about the institution's policies, handbook and procedures
Stays out: Student and personnel files
Program Review Notes (optional)
Turns an enrollment and cost export with no student identifiers into a plain-language program summary
Stays out: Names, student IDs, grades
What Stays With You
Small Biz Data organizes and connects the institution's operating data. It does not give legal, compliance, accreditation or financial aid advice. Student education records are covered by student privacy law (FERPA in the US) and the institution's own policies, so they never go into an AI tool unless the institution's policy allows it. Financial aid and regulatory reporting stay in the institution's own process.
How Ready Is Your Business?
Twenty yes-or-no statements written for Higher Education. About five minutes, nothing to sign up for.
Other Industries
- Trades & Home Services
- Construction Contractors
- E-Commerce
- Restaurant Groups
- Real Estate Brokerages
- Property Management
- Financial Planning & Advice Firms
- Insurance Agencies
- Law Firms
- Accounting Firms
- Architecture & Engineering
- Marketing & Creative Agencies
- Staffing Agencies
- Nonprofits
- Veterinary Clinics
- Industrial Equipment Sales
- Small Manufacturers
Ready to Make Your Data Actually Useful?
Book a free 30-minute assessment. We'll walk through your current data situation, spot the highest-leverage fixes, and give you a clear path forward — no commitment.
No commitment · No technical jargon · 30 minutes